Before you begin work in this online course, you need to be aware of a few technology issues. Please read the following carefully.

Click on the links below to jump to a specific section:

Who to Contact for Support
Supported Browsers
Required Components
Computer Specifications

Who to Contact for Support

If you are experiencing technical difficulties and imagine that other participants may be experiencing the same issue, we encourage you to please use the Technical Support discussion forum. IT Support will monitor the forum and provide assistance as soon as possible.

If you have general questions about course content, please use the Course Content Questions discussion forum. Your instructor or a TA will monitor the discussion board and provide feedback. You are welcome to assist each other in both of the discussion boards.

Supported Browsers

Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. It supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using.

Canvas supports the current and first previous major releases of the following browsers:

Chrome 80 and 81
Firefox 75 and 76 (Extended Releases are not supported*)
Edge 80 and 81
Respondus Lockdown Browser (supporting the latest system requirements)
Safari 12 and 13 (Macintosh only)

Some supported browsers may still produce a banner stating "Your browser does not meet the minimum requirements for Canvas." If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies (called deleting your cache).

How to Update Your Desktop Browser

There are a couple of different ways to update your desktop browser:

1. Every time you open your browser, it will check to make sure it is using the most current version. If it is not updated, your browser will prompt you with a notification and walk you through the update process.

2. Download the latest version of your desktop browser directly. Click the name of your browser below to visit your browser's download page:

Computer Specifications

Screen Size

The Canvas interface was optimized for desktop displays, so using mobile phones may not be a pleasant experience. Canvas is not officially supported on mobile browsers.

Since Canvas uses small elements of Flash, not all Canvas features may be supported on mobile devices, especially on iOS.

Operating Systems

Windows XP SP3 and newer
Mac OSX 10.6 and newer
Linux - chromeOS

Mobile OS Native App Support

iOS 5 and newer
Android 2.3 and newer

Computer Speed and Processor

Use a computer 5 years old or newer when possible
1GB of RAM
2GHz processor

Internet Speed

Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.
Minimum of 512kbps

Screen Readers

Latest version of JAWS for Internet Explorer 9 & 10 and Firefox
Latest version of VoiceOver for Safari
There is no screen reader support for Chrome

Click the next button in the lower right to continue.